FAQs

1. We Offer: Juicy Chicken, Tender Goat Meat, Super Fresh Fish

We offer Juicy Chicken, Tender Goat Meat, Super Fresh Fish & Seafood in our outlets.

Our raw meat is rapidly chilled and maintained under 4°C (Never Frozen) and we use RO ICE to store and display our fish & seafood across our facilities.

You can also get Desi Chicken, Rabbit, Turkey, Duck, Quail, etc on orders booked in advance. But we are not offering Beef & Pork at any of our outlets.

2. We sell only Halal Meat

Yes, We source our chicken products from Halal Certified Processing Plant. All our Mutton Products are sourced from verified vendors, who have years of experience & deep belief in Halal Practices.

3. We open all 7 days a week

Outlet Business Hours: 8.00 AM to 9.00 PM; All 7 Days.

4. We deliver to your doorstep

We have Home Delivery Services all 7 days a week, Plz Order Online for Home Delivery now.

5. Card, QR Code & Any UPI Payment on Delivery

We accept Cash, Debit Card, UPI QR codes (Use GPay, PhonePe, PayTM, etc), and Credit Card at the outlet. But we are not accepting any UPI Payment via Mobile Number.

We accept Google Pay, PhonePe, Paytm, VISA, Master, Debit, Credit Card, and Netbanking payments online for home delivery orders.

6. Everyday Fresh Stock

We update our stock on a daily basis and Good Time for your right pick as always between 09.00 AM to 12.30 PM.

7. Issues? No Problem, 100% Covered

No Question Asked, Return accepted* in case of any quality issues. Just reach out to our Helpline (8884333273) by call or WhatsApp and raise the complaint to avail refund as store credit. The store credit can be used for your future purchase or home delivery orders.

We work hard to win your trust every time, so no compromise on any quality issues.

If you purchase your meat & seafood through an in-app purchase from the Swiggy or Dunzo App, your payment is subject to the terms and conditions of the App. As appropriate, you must direct any billing and refund inquiries for such purchases to Swiggy or Dunzo.

8. We Promise: Hygienic, Quality & Friendliness

Our Mission: Most trusted neighbourhood fish and meat shop, which you can rely on.

We are committed to offering,
1. Hygienic Place,
2. Premium Quality Meat & Seafood,
3. Friendly Butchering Service

52 thoughts on “FAQs

  1. Hello,
    Do you have delivery in Sarjapur Road?
    Does sourcing from verified vendors also ensure that they supply you ethically. Meaning do they ensure not to use chicken injected with antibiotics or fish which is previously preserved?
    Would like to try your products, provided you could supply in my area.

    Thanks and best regards.
    Jyothi

    1. Dear Jyothi,

      Thank you for showing interest with our product & services.

      We source chicken from Halal Certificated Processing Plant and fish from Chennai & Mangalore & we ship them within 6 hours of time to our warehouse near Bangalore.

      We serve our customers always fresh & hygienic meat & fish 🙂

      Thank again for showing interest with our product & services.

      Regards,
      Chef & Butcher,
      The Specialty Fish & Meat Shop.

    2. Hi , do you deliver in varthur , 560087?

      Also, I do not see any prices online. How can I find that out?

      Thanks!

      1. Dear Shekhar,

        We are delivering to Varthur from Panathur / Kadubeesanahalli Outlet. Please check the link below for more information,
        https://chefandbutcher.in/delivery/

        Please call our outlet to get the availability and price details,
        Address : #82/3, Dhanaswi Tower, Bhoganahalli Cross, Panathur Main Road, Panathur, Kadubeesanahalli, Bengaluru – 560103.
        Mobile No. : +91 888 447 5550
        Location on Map : https://goo.gl/maps/j1XMgdkYBdt

        Thank you for taking time to know about us.

        Regards,
        Chef & Butcher,
        The Specialty Fish & Meat Shop,
        Helpline : 8884 3332 73.

  2. Hi,
    Do you deliver to Nisarga Layout, Jigani?

    1. Dear Kavitha,

      Thank you for taking time to know about us.

      We are located near Royal Meenakshi Mall, Bannerghatta Road & serving customers within 6km radios for Home Delivery. As of now, we couldn’t serve your location (Jigani). Sorry for the inconvenient.

      Regards,
      Chef & Butcher,
      The Specialty Fish & Meat Shop.

  3. Would like to try your BTM branch , can you give reference of the halal suppliers you work with? Is it Muslim owned supplier? I want to be sure before I buy the chicken or mutton.

    1. Dear Arif Khan,

      We are located near Royal Meenakshi Mall on Bannerghatta Road and We deliver within 6km radios.

      We source our chicken products from Halal Certificated Processing Plant. All our Mutton Products are sourced from Pre-verified Vendors, Who has years of experience & deep belief in Halal Practices.

      Thank you for taking time to know about us.

      regards,
      Chef & Butcher Team

  4. Hi,

    Do you have delivery to Banashankari?

    Thanks,

    Ashok

    1. Dear Ashok,

      Sorry, We are not having delivery service at Banashankari as of now. We are located near Royal Meenakshi Mall, Bannerghatta Main Road and we offer home delivery service up to 6km radios.

      Sorry for Inconvenience and Thank you for taking time to know about us.

      Regards,
      Chef & Butcher,
      The Specialty Fish & Meat Shop,
      Nobo Nagar, Off Bannerghatta Road.

  5. Do u supply goat meat in hal old airport road….
    And at what delivery chgs.

    1. Hi,

      Sorry, We are not having delivery service at Old Airport Road as of now. We are located near Panathur, Kadubeesanahalli, Outer Ring Road and we offer home delivery service up to 6km radios.

      Sorry for Inconvenience and Thank you for taking time to know about us.

      Regards,
      Chef & Butcher,
      The Specialty Fish & Meat Shop,
      Helpline : 8884 3332 73.

  6. I cannot see chef and butcher in delyver.com now.

    1. Dear Ajay,

      We are not part of Delyver.com website. Plz call 8884 3332 73 for home delivery orders.

      Thank you for taking time to know about us.

      Regards,
      Chef & Butcher Team.

  7. Hi,
    Do u home delivery service in Mahadevpura, BMP

    Thanks,
    Sheetal

    1. Dear Sheetal,

      We are delivering to Mahadevapura from Panathur / Kadubeesanahalli Outlet. Please check the link below for more information,
      https://chefandbutcher.in/delivery/

      Address : #82/3, Dhanaswi Tower, Bhoganahalli Cross, Panathur Main Road, Panathur, Kadubeesanahalli, Bengaluru – 560103.
      Mobile No. : +91 888 447 5550
      Location on Map : https://goo.gl/maps/j1XMgdkYBdt

      Thank you for taking time to know about us.

      Regards,
      Chef & Butcher,
      The Specialty Fish & Meat Shop,
      Helpline : 8884 3332 73.

  8. Hello,

    Have you opened the Whitefield Unit yet? Are you delivering in the Kundalahalli(AECS layout) area?

    – Damodaran

    1. Dear Damodaran,

      We are delivering to AECS layout, Kundalahalli from Panathur / Kadubeesanahalli Outlet. Please check the link below for more information,
      https://chefandbutcher.in/delivery/

      Address : #82/3, Dhanaswi Tower, Bhoganahalli Cross, Panathur Main Road, Panathur, Kadubeesanahalli, Bengaluru – 560103.
      Mobile No. : +91 888 447 5550
      Location on Map : https://goo.gl/maps/j1XMgdkYBdt

      Thank you for taking time to know about us.

      Regards,
      Chef & Butcher,
      The Specialty Fish & Meat Shop,
      Helpline : 8884 3332 73.

  9. Do you deliver to Whitefield (Presitgeshantiniketan) now?

    1. Hi,

      We are delivering to Prestige Shantiniketan, ITPL from Kadugodi Outlet. Please check the link below for more information,
      https://chefandbutcher.in/delivery/

      Address : #29/1, ITI Muniyappa Complex, Next to AAXIS Hospital, Kadugodi – Hoskote State Highway, Belthur Village, Kadugodi, Bengaluru – 560067.
      Mobile No. : +91 888 448 5550
      Location on Map : https://goo.gl/maps/fQ9iaQxB2uA2

      Thank you for taking time to know about us.

      Regards,
      Chef & Butcher,
      The Specialty Fish & Meat Shop,
      Helpline : 8884 3332 73.

  10. hi,do u have a delivery to challaghatta?

    1. Dear Shiny,

      Sorry, We are not having delivery service at Challaghatta as of now. The nearest outlet for your location is Panathur, Kadubeesanahalli, Outer Ring Road.

      Address : #82/3, Dhanaswi Tower, Bhoganahalli Cross, Panathur Main Road, Panathur, Kadubeesanahalli, Bengaluru – 560103.
      Mobile No. : +91 888 447 5550
      Location on Map : https://goo.gl/maps/j1XMgdkYBdt

      We offer home delivery service up to 6km radios from our outlets. Please check the link below for more information,
      https://chefandbutcher.in/delivery/

      Sorry for Inconvenience and Thank you for taking time to know about us.

      Regards,
      Chef & Butcher Team

  11. hi
    do u have delivery in hoodi circle?

    1. Dear Shanu,

      We are delivering to Hoodi Circle from Kadugodi / Whitefield Outlet. Please check the link below for more information,
      https://chefandbutcher.in/delivery/

      Address : #29/1, ITI Muniyappa Complex, Next to AAXIS Hospital, Kadugodi – Hoskote State Highway, Belthur Village, Kadugodi, Bengaluru – 560067.
      Mobile No. : +91 888 448 5550
      Location on Map : https://goo.gl/maps/fQ9iaQxB2uA2

      Thank you for taking time to know about us.

      Regards,
      Chef & Butcher,
      The Specialty Fish & Meat Shop,
      Helpline : 8884 3332 73.

  12. Hi, Do you deliver to electronic city??

    1. Dear Praveen,

      We are delivering to Electronic City, Please check the link below for more information,
      https://chefandbutcher.in/delivery/

      We also have a branch at Electronic City,
      Address : #78/1, Opp. to Andhra Bank, On the way to St. Xavier’s School, Bettadasanapura Main Rd., Electronic City Phase – 1, Bengaluru – 560100.
      Mobile No. : +91 8884 9992 44
      Location on Map : https://goo.gl/maps/XoBrfkekn152

      Thank you for taking time to know about us.

      Regards,
      Chef & Butcher,
      The Specialty Fish & Meat Shop,
      Helpline : 8884 3332 73.

  13. Do you guys do B2B orders? No contact details on website?

    1. Dear AR,

      Sorry, we don’t have any dedicated B2B sales channel. But we offer 5% off on our meat products for Businesses * and bulk order above 5kgs from our outlets.

      * – Registration Required

      Regards,
      Chef & Butcher Team,
      Helpline : 8884 3332 73.

  14. Do you deliver in Naganathapura – Parappana Agrahara?

    1. Dear Monojit,

      We are delivering to Naganathapura / Parappana Agrahara from Electronic City Outlet.

      Address : #78/1, Opp. to Andhra Bank, On the way to St. Xavier’s School, Bettadasanapura Main Rd., Electronic City Phase – 1, Bengaluru – 560100.
      Mobile No. : +91 8884 9992 44
      Location on Map : https://goo.gl/maps/XoBrfkekn152

      Please check the link below for more information,
      https://chefandbutcher.in/delivery/

      Thank you for taking time to know about us.

      Regards,
      Chef & Butcher,
      The Specialty Fish & Meat Shop,
      Helpline : 8884 3332 73.

  15. Hi,

    Am staying at Challaghatta (near domlur). Is home delivery possible at my area?

    1. Dear Kiruthika,

      Sorry, We are not having delivery service at Challaghatta as of now. The nearest outlet for your location is Panathur, Kadubeesanahalli, Outer Ring Road.

      Address : #82/3, Dhanaswi Tower, Bhoganahalli Cross, Panathur Main Road, Panathur, Kadubeesanahalli, Bengaluru – 560103.
      Mobile No. : +91 888 447 5550
      Location on Map : https://goo.gl/maps/j1XMgdkYBdt

      We offer home delivery service up to 6km radios from our outlets. Please check the link below for more information,
      https://chefandbutcher.in/delivery/

      Sorry for Inconvenience and Thank you for taking time to know about us.

      Regards,
      Chef & Butcher Team,
      Helpline : 8884 3332 73.

  16. can i have your official mail id

  17. hi,

    How fresh are your fish.Are these nor preserved for day??

    Thanks,
    Deepak

    1. Dear Deepak,

      Thank you for taking time to know about us.

      On Daily basis, we receive fishes from Mangalore and Chennai Port. You always get fresh fish and meat at Chef & Butcher outlets.

      Try us today.
      Regards,
      Chef & Butcher Team,
      Helpline : 8884 3332 73.

  18. is your chicken organic?

    1. Dear Senthil,

      Yes, we do have Country Chicken / Naty Chicken available in our outlets. Please call our nearest outlet number to booking your order,

      Bannerghatta Rd. / Nobonagar Outlet : +91 888 46 333 42
      DLF Newtown / Akshayanagar Outlet : +91 888 444 1505
      Electronic City Outlet : +91 8884 9992 44
      Kadugodi / Whitefield Outlet : +91 888 448 5550
      Panathur / Kadubeesanahalli : +91 888 447 5550

      Thank you for taking time to know about us.

      Regards,
      Chef & Butcher Team,
      Helpline : 8884 3332 73.

  19. Hey, It’s good to see your catalog with large verities of Bengali Fish. I have two Que for you..
    1. Do u have delivery near Hebbal?
    2. Fish from Kolkata is how many day fresh?

    Thanks
    Argha

    1. Dear Argha Sarkar,

      Sorry, we are not serving at Hebbal as of now. We bring Bengali Fishes from Kolkata on weekend as of now. But soon we will extent this to all 7 days.

      Regards,
      Chef & Butcher Team,
      Helpline : 8884 3332 73.

  20. Do you charge for delivery even if the outlet and delivery address are in the same location?

    1. Dear Pallavi,

      We have 3 different options for home delivery,

      1. Xpress Delivery (within 90 mins upto 3km only, Charge ₹29 applies if the bill value < Rs. 999)

      2. Same Day FREE Delivery (upto 6km, Delivery between 2pm & 5pm, Order before 2PM, Min. Value : Rs. 200)

      3. Same Day FREE Delivery (upto 6km, Delivery between 5pm & 8pm, Order before 4PM, Min. Value : Rs. 200)

      Please check the link below for more information,
      https://chefandbutcher.in/delivery/

      Regards,
      Chef & Butcher Team,
      Helpline : 8884 3332 73.

  21. Hi ,
    Do you deliver at Hoodi Circle ? Is there any online payment option available during placing of order ?

    1. Dear Aloke,

      We are delivering to Hoodi Circle from Kadugodi / Whitefield Outlet.

      Address : #29/1, ITI Muniyappa Complex, Next to AAXIS Hospital, Kadugodi – Hoskote State Highway, Belthur Village, Kadugodi, Bengaluru – 560067.
      Mobile No. : +91 888 448 5550
      Location on Map : https://goo.gl/maps/fQ9iaQxB2uA2

      Please check the link below for more information,
      https://chefandbutcher.in/delivery/

      We accept Cash / Card on Delivery as of now.

      Thank you for taking time to know about us.

      Regards,
      Chef & Butcher,
      The Specialty Fish & Meat Shop,
      Helpline : 8884 3332 73.

  22. Hi,
    Do you delivery to Shriram Shridhi Apartment on Sarjapura Attibele Road, if no please let me know the nearest shop and the rate card for the fishes available.

    1. Dear Subhayan Ganguly,

      Sorry, We don’t have delivery services on Sarjapura – Attibele Main Road until now. But you can reach out to our outlet in Electronic City.

      #78/1, Opp. to Andhra Bank, On the way to St. Xavier’s School, Bettadasanapura Main Rd., Electronic City, Bettadasanapura, Bengaluru, Karnataka 560100
      https://goo.gl/maps/VJXzPgKteoE2

      Regards,
      Chef & Butcher Team,
      Helpline : 8884 3332 73.

  23. Please advice that Is rabbit meat for food not ban in INDIA ? Do you have any authentic proof about that ?

    1. Dear Ahmad,

      We source our Rabbit Meat from our local farming partners around Bangalore. And the Rabbit Meat has been actively promoted by our Department of Animal Husbandry, Karnataka from very long time.

      “It is a recommended diet for the aged, hypertensive or diabetic patients. The nutritive value is on par with fish meat”
      – Dr K. Sharmila, Veterinary Officer (Rabbitry), Livestock Breeding Farm, Department of Animal Husbandry and Veterinary Sciences at Hesarghatta.

      Food Safety and Standards Authority of India (FSSAI) has included Leporidae (Rabbit family) under the species of animal that provide meat for human consumption.

      Our law protects only Wild Animals being killed including Wild Rabbits.

      Source :
      https://timesofindia.indiatimes.com/city/bengaluru/Eat-rabbit-stay-fit-says-govt/articleshow/16493757.cms

      http://bangaloremirror.indiatimes.com/bangalore/others//articleshow/51500890.cms?

      https://chefandbutcher.in/2014/03/19/do-you-know-is-the-rabbit-consumption-legal/

      Regards,
      Chef & Butcher Team,
      Helpline : 8884 3332 73.

  24. Can you please make home delivery of chicken and goat meat at Prestige Glenwood Villa on Budigere Road, Mandur(next to New Baldwin International School)?

    1. Dear Sanat Banerjee,

      Thank you for reaching out to us.

      Currently, we are delivering up to 7km radius (8km on-road) from our Kadugodi Outlet. But we will forward your location to our logistic team to consider and include in the delivery service area of Our Kadugodi Outlet.

      Once again thank you for helping us to serve you better.

      Regards,
      Chef & Butcher Team,
      Helpine : 8884 3332 73.

  25. Hi Chef&Butcher team,
    I have a query and a suggestion.

    I am a regular customer to the panathur branch, visiting every weekend between 8 -8:30AM as this is the less crowded time.

    Most of the times, I struggle to find the fresh stock loaded by then. May I know by what time the fresh stock gets unloaded in the panathur store.

    Also, They asked for suggestions. I gave a suggestion to keep the fresh water fish live in a tank rather than iced. They agreed technically it’s feasible atleast on trial basis with a small tank and some quantity live for few hours on weekends. Later it can be iced. But I am unable to see that representative who took this suggestion again. I am not sure, whether is it something that I can expect in near future. Will really appreciate the response

    1. Dear Franklin,

      Thank you for time and valuable feedback.

      As of now, we are started getting fresh stock around 9 or 9.30 AM at Panathur Outlet. But we have already establish a dialog with our supply chain team to plan for the 7 am delivery. So we will be having required stock at 8 AM very soon.

      Regarding Live Fish, we will forward your suggestion to our procurement and logistic team to explore the opportunities.

      Regards,
      Chef & Butcher Team,
      Helpline : 8884 3332 73.

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